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Account Director

Sydney NSW, Australia

Job Type

Full Time

About the Role

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Kit is an earning-and-learning money app helping young people do more. Our nifty nudges and kid-friendly explainers make money make sense. Kids learn best by in-the-moment experience, so we built Kit – our friendly sidekick. Kit has the smart money know-how to nurture positive behaviours through nifty nudges and bite-sized educational content.

Kit is built by x15ventures, and wholly owned by CommBank. We are an early-stage venture, which means we’re endlessly improving and experimenting to deliver the best experience for young people and their parents and carers in Australia.

Where do you fit in?

In this role you will blend design vision, mentorship/coaching with hands-on delivery in digital product to deliver on our mission to help families improve the financial capability of their children.

Your role includes responsibility for:

- User research and product design (app, website and other marketing channels as required)
- Setting the direction and ensuring the quality, creativity, and delivery of the design team
- Ensuring that the brand is brought to life in the digital experience.

You will work closely with the Managing Director, Chief Marketing & Brand Officer, Chief Risk & Operations Officer, Chief Technology Officer, Product Managers to create a design that parents, children, and community love.


  • Creating and implementing kid-first, customer-led experience strategy, designing high level visual concepts and interactions to set vision and gaining buy-in from the Kit team.

  • Oversee the execution and synthesis of customer research (adhoc and ongoing) and testing.

  • Oversee the creation of assets, working collaboratively across functions (Technology, Product, Marketing, Operations) to ensure customer as well as business needs are met, and that there is strong alignment between the app and the Kit brand principles and tone of voice.

  • Be an advocate for design across the Kit team and effectively communicate research findings, conceptual ideas, detailed design, and design rationale both verbally and visually.

  • Produce user flows, wireframes/prototypes, interface designs, screen layouts, and design specifications for our digital channels (app and website), as well as Marketing creative.

  • Work closely with development teams to ensure that design specifications are implemented.

  • Champion design and design standards across the Kit organisation.

  • Lead, manage, develop, and grow your team of designers by filling in skills gaps with mentoring, constructive feedback, guidance and elevate the skills of the team and support each designer in their career development.

  • Ensure the team has in place the appropriate design system, processes, and workflows. You will look after the team’s performance, filling the skill gap when required with mentorship, guidance and elevate the skills of the team and support each designer in their career development.


Our platform allows you to rapidly embed new financial services into any business. Our technology and product teams bring together experience in high-frequency trading from the leading edge of the hedge fund industry and the latest innovations in payments services.

Through our Service ecosystem, financial and non-financial businesses can control a full suite of microservices via one simple API integration. Providing the unrivalled flexibility to design and embed extraordinary financial experiences into any product or customer journey.

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